Located in Dunedin, Fla., NozzTeq® Inc. provides innovative, reliable technology to sustain healthy sewer systems. The company offers a variety of premium nozzles and cutters—sporting colorful names like The Goblin Grease Eater and The Ice Bear—that attach to preexisting combination units for optimal cleaning. The nozzles’ tightly focused water jets flush debris, grease and tuberculation, while the high-powered cutters work through other blockages to prevent premature aging or damage to the piping systems. Company owner and president Scott Paquet said that their end-of-the-hose equipment grants access to buried or hard-to-reach systems with minimal disruption to the infrastructure. “Our equipment allows those systems to be fixed without having to dig up pipes or destroy roads,” he said.
Paquet said it is this kind of state-of-the-art equipment that makes all the difference when it comes to sewer maintenance. “The designs of our products are cutting-edge,” he said. “We engineer equipment that performs and is long-lasting.” Stainless steel cores, for instance, provide the strength and rust resistance needed when facilitating sewer maintenance. “When you’re working in sewers that have lots of gasses and lots of corrosive-type substances, stainless steel is the best thing to use,” Paquet said. “And that’s what we use.”
Extensive pre-market testing and a dedication to customer service also contribute to the company’s success. “Sometimes we test our products upwards of one year before we even go to market,” Paquet said. “If you don’t test your product to make sure it works, you could destroy your company in a heartbeat.” And the concern for customer satisfaction doesn’t end when good products enter the market. “We’re all about customer service,” Paquet said. “We pride ourselves on making face-to-face sales and listening to our customers.”
Although the company is only in its sixth year, NozzTeq® Inc. already has a loyal customer base. “Our customers, who are approximately 60 per cent municipalities and 40 percent contractors, keep coming back to us. We pride ourselves on a lot of repeat business,” Paquet said. This high degree of customer loyalty indicates a great demand for their innovative approach to the maintenance of America’s vast network of underground pipes. Paquet explains, “People in our industry understand that ‘Taking Science to the Sewer’® is an imperative part of America’s infrastructure today.”
www.nozzteq.com
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