The Suit Magazine

Federal laws like The Health Insurance Portability and Accountability Act (HIPAA) and the new Patient Protection and Affordable Care Act (ACA) hold medical facilities to a certain standard of care.

But medical teams aren't the only link in the health care chain. For instance, doctors and hospitals often hire transcription services to turn their recorded notes into patient files. An error in one of these medical transcriptions could easily lead to dangerous—even fatal—complications.

That’s why accuracy is paramount for Connie Bryer. She is the president of First Choice Medical Transcription Services, an off-site company that turns recorded notes into readable files. “We always maintain an industry standard of 98 percent or greater,” said Bryer. “I feel it's our duty to make sure that we get the words correct.”

Part of the challenge is using technology that keeps patient information safe. “The biggest thing in our industry is we have to be HIPAA compliant, and that forces companies in the United States to invest a lot of money to constantly work on their IT to make sure everything is secure,” she said. She is concerned about a recent trend among medical transcription companies to send their work overseas, because outsourcing often means using contractors who aren't necessarily following security standards.

By upholding a commitment to accuracy on a timely and consistent basis, Bryer is helping to keep this important job on domestic soil. She has built up a devoted clientele and continues to use her talents to improve our standard of patient care.

Readers can contact First Choice Medical at 866 652 5439, or learn more at www.firstchoicemedical.net

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