The Suit Magazine

Moving is often cited as one of life’s most stressful events. And when an employee relocates for work, there’s a myriad of variables to consider: furniture, mortgage transfers, real estate, a new work environment and more.

But what if employers could have all of those details taken care of by one consolidated supplier? CapRelo provides exactly this service for companies who need to relocate employees. And after 14 years of adapting to market demands, their methods are more streamlined and effective than ever.

CapRelo President Mickey Williams explained the business’s trademarked methodology, The Low-Stress Relocation Process™. It’s a six-step, all-inclusive, cyclical technique that simplifies their services for the client and allows for constant revisiting, ensuring an optimal ROI. “We have all of our clients’ concerns covered,” Williams said, “from the policy all the way through dealing with the transferring employee’s  experience and all the various suppliers involved. We roll it all up into a strategic plan.” While its competitors pursue a narrow approach to employee relocation, CapRelo has the capability to handle every detail from start to finish.

It’s all for the good of the client, but what goes around comes around. “What ties our company together is our culture, which basically says ‘Do the right thing for the client, and the client will take care of you.’ It’s no secret, but it’s been our success formula,” explained Williams.

And what a formula it’s been. When Williams stepped on as a board member in 2002, the company had eight employees and annual sales of less than $1 million. Today CapRelo employs 75 people, and is on-track to top $20 million in revenue in the coming year. The recession didn’t even make a dent—in fact, the last several years have seen record-breaking profits. “And we have another amazing statistic,” added Williams. “We’ve gone almost three years without a client loss. I’ve been in this business for 32 years and I’ve never seen anything like that.”

Client satisfaction isn’t the only secret to their success; Williams also ensures steady profits by diversifying his revenue stream. “Our business is divided into three principal segments,” he said. “There’s the government; we move employees for a number of federal agencies. In another segment we have about 50 corporate clients, and that’s across a broad spectrum of industries including pharmaceutical, financial, construction and manufacturing. Our third segment is made up of one large corporate retail client.”

The market they serve is wide-ranging, but the professionals at CapRelo take special care to respond to the unique needs of each client. “Relocation deals with the most valuable resources of a company: their employees. So we have a singular client focus,” said Williams. “And we have great employees ourselves.” A strong team, value-driven approach, and uniquely consolidated methodology have kept CapRelo at the top of its industry for over a decade—and this business is still making all the right moves.

For more information, please visit: www.caprelo.com

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