Friday, May 18th

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You are here: Business Small Business The Power of Appreciation
Just this September, the New York Times reported that two disgruntled interns were suing Fox Searchlight over their menial duties on the set of a blockbuster film. Many have come to the personal verdict that these plaintiffs were making a big deal of a non-issue. But maybe there was a time when you could relate to these bitter, underpaid young men. If so, employee recognition expert John Schaefer wouldn’t blame you.

“When employees don’t feel understood, valued, appreciated or well-informed, productivity plummets, along with morale,” says Schaefer, who leads the Schaefer Recognition Group.  His consultancy employs the “umbrella solution,” where instead of disparate appreciation, employees get unified and concrete acknowledgement of their accomplishments.

When the Schaefer Group evaluates how a client’s managers motivate staff, they typically find an ineffective list of disjointed corporate programs.  Schaefer and his team offer a series of tools that raise company morale and provide a measurable return on investment. This field may seem obscure, but Schaefer been demonstrably helping companies reduce wasteful spending since 1989.

After working as an engineer in a factory and at a small family business, Schaefer “was just amazed at how unproductive employees were when they felt underappreciated.” Bringing an analytic approach to office politics, he found that by communicating ineffectively, supervisors were missing opportunities to boost productivity.

The keys to a happy and productive staff, according to Schaefer, are managers whose good intentions are believable to employees.  An honest listener gets “that extra effort and productivity you can’t buy, but can only earn through trust.”

Those movie set interns might be outrageous in their allegations. But if Schaefer’s decades of experience are any indication, a little appreciation could have avoided the high-profile lawsuit in the first place.

For more information please visit: www.schaeferrecognitiongroup.com





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